To remove stored credentials and force Outlook to use your Windows desktop credentials, follow these steps.Ĭlick Start, click Control Panel, and then click Credential Manager. If you are unable to install the latest update for Outlook 2010 or Outlook 2013, you can work around this issue by removing all previously saved credentials. For more information about the latest updates for Microsoft Outlook, see How to install the latest applicable updates for Microsoft Outlook (US English only). To resolve this problem, install the latest update for Outlook 2010 or Outlook 2013. The stored credentials are not overwritten when Outlook triggers the authentication prompt even if you enable the Remember my credentials option. Causeīefore your password changed, you saved your credentials. However, if you log off Windows, log back in, and start Outlook, you are again prompted for your credentials. Alternatively, use the search box on the taskbar to search for ‘credential manager.’ You will see your two. After you enter the new password and then click to enable the Remember my credentials option, you are not prompted again during the current Windows session. Open the Control Panel, go to User Accounts, then select Credential Manager. After the password for your domain user account is changed, Microsoft Outlook 2010 and Microsoft Outlook 2013 may prompt you for your password.
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